Customer Profile
Jiangsu Rural Credit Union is a pilot unit for the reform of rural credit cooperatives in China. It is a local financial institution with independent enterprise legal personality, jointly invested by rural commercial banks and rural credit cooperative cooperatives in the province, approved by the Jiangsu Provincial Government and the People's Bank of China. It was established on September 19, 2001. Under the leadership of the provincial government, the Jiangsu Rural Credit Cooperatives Federation is responsible for exercising industry management, guidance, coordination, and service functions for rural commercial banks and rural credit cooperatives in the province.
Business Challenges
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When customers handle business at the counter, facial recognition is collected through high glass cabinets, and there are often unclear situations in facial recognition, leading to failure.
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Regarding the internal control of tellers, risk prevention measures should be taken to eliminate customer impersonation and other phenomena from a standardized process.