Customer Business Requirements
Traditional bank outlets generally face problems such as difficult queuing, slow processing, cumbersome processes, and low efficiency. With the evolution of mobility and digitization, how should bank outlets optimize service processes, improve service efficiency, and enhance customer experience and satisfaction< Br>
At the same time, as the first battlefield for commercial banks to attract customers for marketing, how can branches adapt to changes in the market and customer needs, achieve their own transformation, leverage the advantages of the new model, and become a new entry point for customer traffic< Br>
The Bank of China's "5G Intelligence+Smart Outlets" focuses on the main concepts of "5G" and "intelligence", with technology as the key support and financial integration as the core. By reshaping business processes and enhancing customer experience, it aims to create a brand new smart network.
Business Challenges
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The Bank of China's "5G Intelligence+Smart Outlets" focuses on the main concepts of "5G" and "intelligence", with technology as the key support and financial integration as the core. By reshaping business processes and enhancing customer experience, it aims to create a brand new smart network.