5G intelligent+smart network

Yuncong Technology Helps Bank of China Build "5G Intelligent+Smart Outlets", Empowering Multiple Smart Application Scenarios

Customer Business Requirements

Traditional bank outlets generally face problems such as difficult queuing, slow processing, cumbersome processes, and low efficiency. With the evolution of mobility and digitization, how should bank outlets optimize service processes, improve service efficiency, and enhance customer experience and satisfaction< Br> At the same time, as the first battlefield for commercial banks to attract customers for marketing, how can branches adapt to changes in the market and customer needs, achieve their own transformation, leverage the advantages of the new model, and become a new entry point for customer traffic< Br> The Bank of China's "5G Intelligence+Smart Outlets" focuses on the main concepts of "5G" and "intelligence", with technology as the key support and financial integration as the core. By reshaping business processes and enhancing customer experience, it aims to create a brand new smart network.

Business Challenges

Response plan/overall architecture

  • VIP customer personalized service: Identify VIP customers entering bank branches, match the precise marketing system of Bank of China, and provide personalized customized services for customers arriving at the store;
  • Smart access control: Used for VIP room customer face recognition scenarios;
  • Personalized interaction: Provide facial coffee services for branches, such as facial coffee machines; Fitting Mirror: Rich clothing styles, interesting interactive scenes, making customers linger and reluctant to leave.

Customer revenue

National Hotline:

400-151-5992

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Media Cooperation: Media@cloudwalk.com
Channel Cooperation: business_partner@cloudwalk.com

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